INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

In this section, we've answered the most common questions about purchasing downloadable art print files—such as how to access your files, what formats are included, and licensing terms. If you still have questions, just use the contact form on the right. We're happy to help!

How do I receive my files after purchase?

You’ll get instant access to your files right after your payment is completed. The download link will appear on the order confirmation page and will also be emailed to you.

What file formats are included?

Most of our products are delivered in high-resolution JPG, PNG, or PSD formats. All format details are clearly listed in the product description.

Can I use the files for commercial purposes?

All files are for personal use only unless stated otherwise. For commercial use (e.g. printing on physical products for resale), please refer to our licensing terms or contact us for permission.

Do you offer refunds or exchanges?

Due to the digital nature of our products, we do not offer refunds or exchanges once a file has been downloaded. Please review product details carefully before purchasing.

What if I have trouble downloading my files?

If you experience any issues with downloading, don’t worry—we’re here to help! Just reach out to us via the contact form or email, and we’ll assist you as soon as possible.

Can I edit the files after purchase?

Yes, depending on the file format. Some products come with editable formats like PSD. Please check the product description to see if editing is allowed.

CONTACT US FOR ANY QUESTIONS